Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west
and the McDowell Mountains on the east. Scottsdale is annually rated among the nation’s most
desirable communities to live in, visit and do business in. Check out more about Scottsdale.
The application and supplemental questions are an integral part of the selection process and must
be completed in full in order for you to be considered as a candidate. Please complete each
section and answer all questions as thoroughly as possible. DO NOT state “See resume” in lieu
of answering. Unanswered questions, incomplete responses, omissions, or partial information
may result in disqualification from the selection process.
About The Position
The Quality Assurance Manager will be responsible for the compliance of ISO 17025:2017 and
ANAB AR 3125 standards for a full service forensic laboratory and crime scene unit. Knowledge of
laboratory disciplines and forensic standards and accreditation requirements is essential. Serves
as the Police Quality Assurance Manager within the Forensic Services Division and provides
administrative management to the Crime Scene and Crime Laboratory. The Quality Assurance
Manager is responsible for the entire quality management system and ensures that all planned and
systematic activities implemented within the system are established, implemented, and maintained
in conformance with the international and supplemental accreditation requirements.
Applicants whose education, training and experience most closely meet the needs of the position
may be invited to participate in a selection process to include a panel interview. Successful
candidates will receive a post-offer, pre-employment background screening to include:
Motor Vehicle Department Records Check
Background Investigation to include Polygraph
Education and Experience
A Bachelor’s Degree in a Biology, Biochemistry, Forensic Science (Criminalistics), or a
closely related field from an accredited educational institution.
Five years of progressively responsible experience as a Forensic Scientist, Technical
Leader, or related experience in a laboratory actively engaged in forensic sciences and/or
served as a quality assurance manager.
Must have at least one year of Lead or Supervisory experience.
An equivalent combination of education and job related experience may substitute for the
educational requirements on a year-for-year basis.
Licensing, Certifications and Other Requirements
Must possess and maintain a valid, unrestricted driver’s license with no major citations within
the past 39 months prior to the start date. The Arizona Department of Motor Vehicles
requires that out-of-state driver’s licenses must be surrendered within 10 days of relocating
to the State of Arizona.
Other pertinent licenses and/or certifications may be required of some positions depending on
Performs duties and responsibilities commensurate with assigned functional area which may
include, but are not limited to, any combination of the following:
Provides quality assurance oversight of the forensic laboratory processes through
prevention, assessment, and correction. Evaluates current laboratory practices. Identifies
and documents deficiencies, inconsistencies, and inefficiencies within the laboratory and
crime scene area.
Oversees, monitors, and maintains the quality assurance program to meet the appropriate
Reviews proficiency reports and forensic assessment reports conducted by organizations
outside of the laboratory and monitors the corrective actions. Reviews, evaluates and
reports on the quality control aspects of the Laboratory, including but not limited to,
performance of standard and control materials, training and certification programs,
certification of control materials and reagents, instrumentation records, reagent preparation,
control charts/trend analysis, incident reports, instrumental and methods validation, and
quality control reports and spreadsheets.
Selects and applies established Quality Assurance (QA) operating procedures, accepted
methods and practices (e.g. statistical sampling, surveillance and auditing procedures),
using generalized instructions, procedural guides or precedent material from similar
assignments and makes independent determinations on procedural acceptability. Initiates
report on defective processes or situations affecting quality.
Responds to assessment findings. Coordinates and/or participates in process improvement
initiatives. Audits the quality of work of the analysts, reviewers, and certifiers to ensure
compliance with applicable Standard Operating Procedures (SOP).
Investigates incident reports and makes recommendations for preventive and/or corrective
actions, ensuring the loop is closed on these reports.
WORK ENVIRONMENT/PHYSICAL DEMANDS:
The physical demands and work environment characteristics described here are representative of
those that must be met by an employee to successfully perform the essential functions of this
position or that an employee encounters while performing the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Seldom sedentary and includes walking or moving. Work involves climbing elevations;
moderate muscular exertion, bending, stooping, reaching, moving hands and arms above
the shoulders and lifting.
Visually distinguishes the full range of the color spectrum.
Some work is performed in a normal City office environment.
Operate a variety of standard office equipment including a computer, telephone, calculator,
copy and fax machines requiring continuous and repetitive arm, hand, and eye movement.
Operate a motor vehicle.
Click here to review the entire job description.
The City of Scottsdale reserves the right to change this process at any time.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment
opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national
origin, age, sexual orientation, gender identity or disability.
When advised, reasonable accommodations will be made in order for an “otherwise qualified
applicant” with a disability to participate in any phase of the recruitment process. Please contact
Human Resources to request an accommodation. Persons with a disability may request a
reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be
made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For
TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480)
312-2491.This position description does not constitute an employment agreement between the
employer and employee and is subject to change by the employer as the needs of the employer
and requirements of the position change.